FAQs

Are magnetic lashes safe for my natural lashes?

Yes! Our lashes were created by Dr. Anika Goodwin, a board-certified ophthalmologist. She developed this line to be extra gentle on natural lashes and delicate eyelid skin.

Do I use glue to put on these lashes?

There’s no adhesive or glue needed to wear our lashes. Tiny, lightweight magnets on the lash band paired with our magnetic eye liners are what keep them secured to your lash line.

Is it safe to use magnets that close to my eyes?

Our lashes are fitted with tiny magnets of average strength, which pose no safety concern to your eyes or eyelid skin.

Who are these lashes best for?

Anyone who wants fluttery, gorgeous lashes in less time and even less cost per wear than glue and adhesive versions. 😉

I have heard that magnets are not safe near MRI machines. What happens if I need an MRI?

Great question! If you are scheduled for an MRI study, you should not wear your lashes or liner. If you work around an MRI machine, you should not wear your lashes or liner, either.

If you have a cardiac pacemaker, consult with your doctor before using this product.

What if I run out of the magnetic liner?

You can always order more here.

Help! I can't seem to get my lashes to stick. What now?

Chances are you’re not applying enough magnetic liner, so try applying another generous layer or two. Next, make sure that you have carefully cleaned the old liner off the magnets. Old, dried liner on the magnets will prevent them from adhering to the newly applied liner. You can also check out our directions and instructional videos. Still having issues? Send us an email and we’ll help you out.

I am allergic to lots of different things. Are there any ingredients that I should worry about in your lashes or liner?

What secures our magnetic lashes to your eyelids is tiny iron oxide particles in our magnetic liners. We use only trace amounts as approved by the FDA, and a synthetic version that is free of ferrous or ferric oxides. Our lashes and liners are also free of latex and parabens.

These lashes are not cheap! How long can I expect them to last?

Our lashes are developed from the highest quality materials and made to be worn up to 45 times with proper cleaning and storage. Compare that to glue lashes that can only be worn 2-5 times.

Do I need to wash my lashes after wearing them?

There’s no need to wash your lashes - simply spritz them with our SanitEYEs Lash and Lid Sanitizer, air dry, place them back in their case and they’re ready for your next adventure!

Can I swim and shower in these lashes?

Unlike the individual lashes adhered to each of your natural lashes with glue, OpulenceMD Beauty lashes are not waterproof and will not withstand being exposed to water. Please refrain from wearing your lashes in the pool or shower.

Where do you ship?

We ship within the U.S. and internationally. Shipping in the USA is free. Shipping rates for international markets are calculated at checkout. Once you make a purchase, shipping costs are non-refundable. In the case of a refund, both the original and return costs of shipping will not be refunded.

Can I return my purchase if I don’t like it?

Unfortunately, once an item is used, it can not be returned or exchanged. In the unlikely event you receive a damaged item, you have 30 days to make an exchange. For more details, see our full return policy here.

How long does shipping take?

Step #1: Processing Time
Due to the high volume of orders placed during and after our Shark Tank appearance, please allow 7-14 business days (not including weekends or holidays), for us to process your order. All of our products are handled with care due to the safety and sanitary measures put in place.

Step #2: Shipping Time
After your order has been processed, please allow an additional 2-5 business days (not including weekends or holidays) for your OpulenceMD Beauty package to arrive! Then you are all set to enjoy your OpulenceMD Beauty experience!

*Possible Carrier Shipping Delays: During the holiday season or COVID-19, things can get really busy for shipping carriers. Therefore, you may experience delays that are not at the fault of OpulenceMD Beauty.